Failure can be a catalyst for success if you handle it well. On this episode we explore 3 ways to use failure as a springboard to success.
You may have heard me talk in Episode 069 about how a certain airline could have handled a delayed flight if they made Customer Service a priority. So many of us have experienced frustration with poor Customer Service. And the most ironic is when we call and get into an endless loop of voicemail hell. “We’re sorry. We seem to be experiencing unusually high call volumes right now. The next available agent will be with you shortly.”
Sure. And it actually takes 20 more minutes while that recording repeats at least 10 times.
There’s a revolution going on at work. How we learn, communicate and work is radically changing – even as we speak. In this new world, professional success is often dependent on creativity, communication, and collaboration. In this episode we explore how to use “Yes, and,” along with other improv techniques to develop the 3 C’s.
What does strength look like? The Incredible Hulk? Atlas – who could hold up the world? Mohammad Ali – one of the greatest heavyweight fighters ever?
What does strength look like?
Sometimes life shoots a hole in Option A. When that happens, we have to figure out how to live with Option B. On today’s episode, we’ll explore what Sheryl Sandberg, Adam Grant, Glennon Doyle Melton, and Ann Voskamp have to say about dealing with the brokenness in our lives and thriving in Option B.
We were building our first house. The project manager had taken the stock plan for the Cape Cod model and marked it up with our changes. Create a linen closet in the downstairs bathroom, move the back door. Use a more traditional-sized window in the downstairs. Use this flooring instead of that flooring. Reconfigure the kitchen to make it more efficient. All documented. All on the plan.
Yet every day when my husband went to check on the house, there was something wrong. Back and forth with the contractor. Fix it. Change it.
Then there was the sheetrock guy who appeared drunk on the job. The painter who tracked red door paint on his shoes on the unfinished hardwood floor, which then had to be sanded off.
Building a house seemed such a good idea at the time. Now? We weren’t sure.
What do you do to keep going when you’re not sure if you can take it anymore?
The quality of your life is determined by the quality of your questions. Part 2 of the discussion on how to hear the negative questions you’re asking and replace them with positive and powerful ones.
Guess what? The year is almost half over already. Five months in, and the time is flying by. Many kids are already out of school, my friend Ruth's daughter graduated from college, and we just celebrated Memorial Day. I thought it was a good time to check in, see how you're doing, and how I can best serve you.
I've created a short survey so I can hear what's on your mind and heart. What brings you joy…and what leaves you in a cold sweat. I want to know how to better serve you in the coming months.
Would you take a few minutes to fill out the survey? By doing so, you will help me to help you. How? Because you will help me make my content even more interesting and relevant to you.
The survey is anonymous. I won't be able to tell if you responded or not. So even though I won't know who said what, I want to hear your voice. Your voice matters. So let it be heard. There are only a few questions, and it should take less than 3 minutes to complete.
The survey will be open until June 22, 2017. I'll compile the results and report the findings in a blog post. As always, if you want to reach out to me directly for any reason, go to the Contact Me page. Comments are also welcome below.
Thanks in advance for your help, and have a wonderful summer!
Have you ever wished you could make a living being creative? Maybe you even tried it? Painting, drama, music, writing, or performance art. Or maybe you're not quite an artist, but still yearn to live a creative life – and even get paid for it.
Is it possible?
What’s the weather like? How are you feeling as you read this? Are you in a hurry? Your mind already on your schedule – your agenda? Are you in pain, or feeling refreshed? Is it morning, afternoon, or evening?
What’s going on right this minute?